Q1. What are the payment Options?
Ans. We accept all major credit cards - American Express, Visa and Master Cards. You can also pay us through a bank transfer to our bank account, Bank Drafts or Cheque.
Q2. When will the order be delivered if i have selected the same day delivery?
Ans. We try our best to deliver your order at the earliest possible time. However, this may differ from city to city and hence your order will be deilvered any time between 9 am to 7pm during the day depending upon the time of order placement.
Q3. Will i get any updates for my order?
Ans. We have a order tracking link system on our website homepage which can be used to track your order movement during the day. You can also write to us at our customer support ids for any update or changes required.
Q4. How the midnight delivery works?
Ans. Midnight Delivery will be done on the night of the delivery date selected. For suppose, if the occasion is on 26 May 2008 please select the delivery date as 25 May 2008. However, this facility is currently available in select cities only(please check the delivery city list).
Q5. What are the Indian cities Talking Tulips cover?
Ans. We cover almost all the Indian cities.
Q6. Do you have products for Indian and other occasions?
Ans. Talking Tulips add special products for all Indian and other occasion such as Mother's Day, Father's Day, Rakshabandhan, Friendship Day, Diwali, New Year, Valentine's Day and others.
Q7. What are the products avaialable on your website?
Ans. We have all the major categories of products that make a beautiful gift such as from flowers, cakes, chocolates, sweets to beatiful photoframes, scented candles to children gifts and we always keep on adding new product ideas and try our imagination to best level which is reflected on our website design thanks for which we have received good reviews from our customers. The website is easy to navigate between all the categories. You can even sort upto three categories according to a set price.
Q8. How can i cancel my order?
Answer. For any order cancellations or changes we need to be notified one day in advance to the selected delivery date. You can also write to us at our support ids we will try our best to effect the changes required by you.
Q9. How can i quicky contact Talking Tulips Support during the day?
Ans. All our contact, support ids and messenger ids are vey quick to respond to your queries. However, we suggest you to use our chatting lines for any important changes.
Q10. Is your website secure for online shopping?
Ans. Our website is secured by Verisign the ultimate mark of transaction security internationally. The mark of security seal can be reached at our website homepage.
Q11. What are the delivery charges?
Ans. All our product prices are inclusive of delivery chages.